Reduce incident cost overruns using a multi-vendor CX platform

Create a more cost efficient CX environment and accelerate the rate of innovation

Reduce incident cost overruns using a multi-vendor CX platform

Create a more cost efficient CX environment and accelerate the rate of innovation

Prevent cost overruns with the right CX solution

Are you struggling to rein in the cost of operating your CX platform? Looking for a way to reduce cost and risk while improving the flow of delivery and innovation?

BLACKCHAIR HAS A SOLUTION FOR YOU!

Our automated CX solution can prevent cost overruns and help you run an efficient CX platform. Our platform can prevent cost overruns, reduce production defects, and optimise procedures to improve the flow rate and drive innovation at a faster rate.

Blackchair's solution provides you with options to execute complex operations while minimising risk. Give your development team the freedom to develop and test logic before releasing into your production environment to minimise the cost from errors and preventing cost overrun.

In addition to preventing cost overruns, you can also implement innovations and improve the flow of productivity through the CX platform.

How Blackchair can reduce cost overruns?

Use our solutions to perform the following functions:

Build projects in a development environment to reduce execution cost and lead times

Review and test change packets before the change window to reduce production defects

Exercise greater control over events to reduce risks and

improve quality

Keep test and production environments consistent to reduce failed implementations

How Blackchair can reduce cost overruns?

Build projects in a development environment to reduce execution cost and lead times

Review and test change packets before the change window to reduce production defects

Exercise greater control over events to reduce risks and improve quality

Keep test and production environments consistent to reduce failed implementations

Want to know more?

Check out our CX blog for a more detailed look into preventing cost overruns.

VISIT OUR BLOG

Want to know more?

Check out our CX blog for a more detailed look into preventing cost overruns.

VISIT OUR BLOG

What sets Blackchair apart from other CX management solutions?

Blackchair sets itself apart from other CX solutions by focusing on improving the rate of CX delivery by eliminating some of the roadblocks that hinder your CX agent’s productivity to prevent cost overruns.

Can multiple people work in the project environment?

Yes, it is possible for several people to work together on a project when working in development environments.

How easy is it to make the transition from development to production environments?

Blackchair CX management solutions allow you to make a seamless transition from development to production to optimize development and reduce contact center costs incurred during a project.

What activities can I automate, if any?

You can automate several tasks that are repetitive and monotonous but are still required to complete a project. Some of the activities you can automate are testing change packets and ensuring a smooth transfer of data between production and test environments.