Transform CCaaS Configuration Management into simple, automated processes with Blackchair

Leverage DevOps automation for CCaaS management and optimize critical operations to cut costs, boost productivity, reduce risk, and maximize ROI - with Blackchair.

Transform CCaaS Configuration Management into simple, automated processes with Blackchair

Leverage DevOps automation for CCaaS management and optimize critical operations to cut costs, boost productivity, and maximize ROI - with Blackchair.

Proven CCaaS management solutions from Blackchair

Clarity - Pre-Migration Forensics

Clarity uses an automated, data-driven approach that eliminates the need for a time-consuming manual discovery process.
The outcome of the clarity engagement is a migration profile that:

Identifies valuable configuration IP
Eliminates redundant & useless configuration
Highlights operational change habits & trends to inform transformation requirements

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Symphony - DevOps & Configuration Management for CCaaS

Symphony streamlines CCaaS operations for peak transparency and optimal efficiency by providing complete configuration auditing to capture and identify all changes. Symphony provides DevOps automation functionality to automate rollback, promote configuration and automate bulk or manual tasks.

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Get an expert-opinion on the role of Blackchair in CCaaS migration

Sheila McGee-Smith a leading communications industry analyst and strategic consultant shares her insights on moving to CCaaS.

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We Are An ISO 27001 Certified Company!

The Blackchair team is proud to announce that we are ISO 27001 certified. You can verify the validity of our ISO certificate by entering our certificate number at this link. Our certificate number is 232568.