Optimize CX operations using Blackchair
Are you looking to reduce operating costs and improve productivity in your contact center solution? Your CX platform is the core of your service - it determines how productive your agents are, the quality of customer service, and your customer service satisfaction rates. You need to make sure that your CX solution is as efficient and optimized for quick business delivery.
Blackchair is an automated solution designed to eliminate the barriers that make contact center solution management inefficient. For over a decade, we have been working closely with many of our customers to help their contact centers enhance infrastructure management so that they can optimize operations, improve business delivery, and stay one step ahead of competitors.
The Blackchair solution
Are you looking to reduce operating costs and improve productivity in your contact center solution? Your CX platform is the core of your service - it determines how productive your agents are, the quality of customer service, and your customer service satisfaction rates. You need to make sure that your CX solution is as efficient and optimized for quick business delivery.
Blackchair is an automated solution designed to eliminate the barriers that make contact center solution management inefficient. For over a decade, we have been working closely with many of our customers to help their contact centers enhance infrastructure management so that they can optimize operations, improve business delivery, and stay one step ahead of competitors.
Streamline CX migration
Migrating to another platform? Blackchair can help you optimize the migration process by automating key functions and accelerating the rate of delivery to help you stay on budget and on schedule.
Facilitate delivery
Optimize delivery across your entire CX network configuration by automating certain functions and improving transparency across your entire network to ensure your teams are productive.
Streamline CX migration
Migrating to another platform? Blackchair can help you optimize the migration process by automating key functions and accelerating the rate of delivery to help you stay on budget and on schedule.
Facilitate delivery
Optimize delivery across your entire CX network configuration by automating certain functions and improving transparency across your entire network to ensure your teams are productive.
Optimize CX operation solutions
Having trouble enforcing compliance, troubleshooting errors, and managing multi-vendors? Our CX platform helps you automate or optimize operations to
improve timeliness and accuracy.
Reduce project risk
Planning out an important project? Use our CX platform to prevent cost overruns, reduce project delays, and manage critical resources efficiently.
Optimize CX operation solutions
Having trouble enforcing compliance, troubleshooting errors, and managing multi-vendors? Our CX platform helps you automate or optimize operations to improve timeliness and accuracy.
Reduce project risk
Planning out an important project? Use our CX platform to prevent cost overruns, reduce project delays, and manage critical resources efficiently.
Accelerate business outcomes
Discover innovative ways to improve business outcomes by simplifying the operating model and improving metrics related to time, accuracy, and cost.
Improve the rate of delivery
Want to improve ROI and the rate of deployment across your CX solution? Use Blackchair to improve ROI, the rate of deployment, and shorten discovery NTTR.
Accelerate business outcomes
Discover innovative ways to improve business outcomes by simplifying the operating model and improving metrics related to time, accuracy, and cost.
Improve the rate of delivery
Want to improve ROI and the rate of deployment across your CX solution? Use Blackchair to improve ROI, the rate of deployment, and shorten discovery NTTR.
Our locations
Blackchair HQ, Spaces, 1650 Waterside Drive, Theale, Reading, Berkshire. RG7 4SA.
Blackchair Americas, 71 Stevenson Street, Suite 400, San Francisco, California, 94105.
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Useful links
Our locations
Blackchair HQ, Spaces, 1650 Waterside Drive, Theale, Reading, Berkshire. RG7 4SA.
Blackchair Americas, 71 Stevenson Street, Suite 400, San Francisco, California, 94105.
enquiries@theblackchair.com© 2021 Blackchair Inc. All rights reserved.