__CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"7a6de":{"name":"Main Accent","parent":-1},"7c414":{"name":"Accent Dark","parent":"7a6de"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"7a6de":{"val":"rgb(55, 179, 233)","hsl":{"h":198,"s":0.8,"l":0.56,"a":1}},"7c414":{"val":"rgb(13, 49, 65)","hsl_parent_dependency":{"h":198,"s":0.66,"l":0.15,"a":1}}},"gradients":[]},"original":{"colors":{"7a6de":{"val":"rgb(55, 179, 233)","hsl":{"h":198,"s":0.8,"l":0.56,"a":1}},"7c414":{"val":"rgb(13, 49, 65)","hsl_parent_dependency":{"h":198,"s":0.66,"l":0.15,"a":1}}},"gradients":[]}}]}__CONFIG_colors_palette__
__CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f8570":{"name":"Main Accent","parent":-1}},"gradients":[]},"palettes":[{"name":"Default Palette","value":{"colors":{"f8570":{"val":"var(--tcb-color-1)"}},"gradients":[]},"original":{"colors":{"f8570":{"val":"rgb(19, 114, 211)","hsl":{"h":210,"s":0.83,"l":0.45}}},"gradients":[]}}]}__CONFIG_colors_palette__
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Multi-vendor normalization with a single CX management platform

Standardize and access system configuration data using a central CX management platform

Multi-vendor normalization with a single CX management platform

 Standardize and access system configuration data using a central CX management platform

Manage your multi-vendor CX setup with a CX management platform

Struggling to manage your multi-vendor CX setup? With so many platforms to handle, it can be a huge strain on your technical and business teams to orchestrate change activity efficiently across different platforms. 


What if there was a way to maintain consistent configuration across all your CX platforms, so you can automate functions across a multi-vendor setup, reducing manual work, costly delays, and improving operational efficiency? A central CX management platform is all you need to make multi-vendor normalization a reality


The Blackchair management platform is compatible with all CX platforms, both cloud and on-premise, and has connectors to all major CX solutions. The connectors gather the data and standardize the design, so that configuration data from all your CX platforms are sitting side-by-side, granting your team easy access. 


You can also leverage business features to automate functions across many platforms to improve speed and accuracy.

Unlike other CX management platforms that use separate interfaces for different solutions, Blackchair's automated management solution allows technical users to manage multiple CX vendors.


Our CX management solution features powerful automation features that can be leveraged to complete work and produce output on multiple systems.


Meanwhile, business users can also access the UI to complete different functions, saving time on training staff and reducing the risk of system failure.

A visual diagram of how Blackchair multi-vendor normalization solution works

In contrast with manual CX management solutions.

Make multi-vendor normalization a reality

Blackchair makes multi-vendor normalization a reality by enabling you to:

Use one standard interface to access configuration data on all your CX platforms

Access functions, like watchlist alerting, pre-saved searches, and comparison tools

Automate standard and emergency functions across all your CX platforms

Easily access configuration data on your entire CX ecosystem

Make multi-vendor normalization a reality

Blackchair makes multi-vendor normalization a reality by enabling you to:

Use one standard interface to access configuration data on all your CX platforms

Access functions, like watchlist alerting, pre-saved searches, and comparison tools

Automate standard and emergency functions across all your CX platforms

Easily access configuration data on your entire CX ecosystem

Want to learn more?


Learn more about multi-vendor normalization from the Blackhair CX blog.

Book a demo and see for yourself!

Want to see how you can manage your multi-vendor CX environment setup? Sign up for a free demo today.

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