Simplifying CCaaS
innovation
Recognised by Gartner as the leading CX DevOps automation solution, Blackchair helps streamline CCaaS operations, boost engineering’s productivity; whilst shortening time to value and reducing overall operational risk.
Audit
Identify the change
Identify the change
Automation
Automate the move
Automate the move
Administration
Manage the change
Manage the change
Compliance
Drive service assurance
Drive service assurance
Audit
Identify the change
Identify the change
Automation
Automate the move
Automate the move
Administration
Manage the change
Manage the change
Compliance
Drive service assurance
Drive service assurance
Explore Blackchair’s CX cloud solutions
Clarity provides an automated audit report of legacy contact center solutions to accelerate migrations to CCaaS.
A configuration, audit, administration and automation capability that delivers a more productive, efficient and transparent CCaaS operating environment.
Magnus provides instant insights and smart automation to streamline CCaaS management without dashboards or delays.
Real client impact
