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CX blog

Our CX blog contains a lot of helpful information on how to improve CX management so you can provide high-quality service to your customers. We also share any updates to the CX management platform along with any major events you should know about. Read our blog to get the latest on CX management!

CX blog

Deepen your understanding of your CX environment with our blog posts

October 18, 2021

The key to retaining customers and maximizing CX ROI

October 6, 2021

CX industry update: Flexibility is the future of contact centers

September 28, 2021

The key drivers determining customer satisfaction

September 16, 2021

Data Security Is Vital For The Future Of CX

September 15, 2021

It’s all about the experience: CX centers are investing in technology to improve the CX experience

September 14, 2021

Omnichannel CX service is growing – Companies want to be where their customers are

August 26, 2021

Major CX providers are doubling down on cloud-based solutions

August 23, 2021

CX industry update –AI is here to stay

November 12, 2020

Using a “moving” company when you’re migrating your CX systems is a no-brainer!

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Get valuable CX insights directly into your inbox. 

Subscribe to the Blackchair monthly newsletter for more.

October 18, 2021

The key to retaining customers and maximizing CX ROI

October 6, 2021

CX industry update: Flexibility is the future of contact centers

September 28, 2021

The key drivers determining customer satisfaction

September 16, 2021

Data Security Is Vital For The Future Of CX

September 15, 2021

It’s all about the experience: CX centers are investing in technology to improve the CX experience

September 14, 2021

Omnichannel CX service is growing – Companies want to be where their customers are

August 26, 2021

Major CX providers are doubling down on cloud-based solutions

August 23, 2021

CX industry update –AI is here to stay

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Get valuable CX insights directly into your inbox. Subscribe to the Blackchair monthly newsletter for more.

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