Is your CX migration slow, inefficient, and costly?
Are your CX engineers having a hard time wading through all that data during the pre-migration process?
Are you concerned about security risks during migration?
At Blackchair, we understand the challenges of migrating to another CX platform. Uncleansed legacy data and lack of expertise undermine the integrity of your CX migration projects, leading to poor data translation and exposing your CX systems to security risks.
Fortunately, the solution to these challenges is simple; the right CX migration solutions. By investing in a framework that continuously audits your platform, you can accelerate CX migration, secure your data, and meet compliance requirements efficiently.
Today, our CX migration solution is designed with all the features you need to turn your CX platform into an efficient, productive system. We do so through a range of cutting-edge features including:
A continuous development framework for your CCaaS platform
An automated auditing system to monitor both source and destination systems
The ability to cleanse legacy data to identify information that has value
Today, our CX migration solution is designed with all the features you need to turn your CX platform into an efficient, productive system. We do so through a range of cutting-edge features including:
A continuous development framework for your CCaaS platform
An automated auditing system to monitor both source and destination systems
The ability to cleanse legacy data to identify information that has value
You can also make the most of our CX migration solution to cleanse legacy data to ensure greater transparency across your CX systems. We help your teams:
You can also make the most of our CX migration solution to cleanse legacy data to ensure greater transparency across your CX systems. We help your teams:
Want to see our CX solution in action and get an understanding of how we can optimize CX migration?
Sign up for a free demo!
When you do, we also run you extensively through how our solution can address your concerns relating to cleansing legacy data.
Want to see our CX solution in action and get an understanding of how we can optimize CX migration?
Sign up for a free demo!
When you do, we also run you extensively through how our solution can address your concerns relating to cleansing legacy data.
We work with some of the leading companies in the CX industry to improve business outcomes for our clients.
Our platform partners
Our platform partners support the maximization of CX delivery and accelerate our rate of innovation.
Our integration partners
Our integration partners help you get the most out of your contact center technology.
The Blackchair platform is built on powerful architecture consisting of several applications such as MongoDB, Javascript, Oracle, and MSSQL. This architecture allows the platform to perform several complex functions such as cleansing legacy data. Our CX management platform can automate the cleansing process and immediately identify which legacy dataset has value and which one does not.
Cloud migration risks often accompany the risk of data security. Blackchair can help mitigate the risk that comes with CX migration by creating a more secure environment where data can be safely transferred.
Our management platform acts as an extra layer of protection that makes the data transfer more secure.
Yes, you can store and categorize legacy data, and leverage it for forensic analysis. This makes it easier to extract more value from your data while reducing the load on your CX resources.
The continuous development framework allows you to audit both the destination and the source platform. This would give you the latest insight into the readings with your platform, which can help inform your migration process and make it more efficient.
Have questions? Feel free to get in touch and begin your journey to optimized CX migration with Blackchair.
Our locations
Blackchair Americas, 71 Stevenson Street, Suite 400, San Francisco, California, 94105.
UK: 
enquiries@theblackchair.com© 2024 Blackchair Inc. All rights reserved.