UC/CC Configuration – The Assets you don’t even know you have

  • Gene Reynolds
  • NEWS & EVENTS, Unified Communications (UC)
  • No Comments

When people discuss their assets or their intellectual property of their business they tend to gravitate towards the tangible. The products, the furniture, the people, the bricks and mortar, as well as the technologies they invest in. And that’s to be expected; It’s visible and easy to calculate value for. I have been around contact…

cloud asset management

Cloud Asset Management – Top Four Concerns

  • Gene Reynolds
  • NEWS & EVENTS
  • No Comments

I am witnessing more and more, a domino effect of customers and other enterprises taking the jump from in-house data centre-based management for contact centres and UC systems and moving them into cloud-based services. The value proposition for most businesses do stack up; you get a highly fault tolerant service, you get very flexible commercial…