A platform to streamline contact center solution management

Reduce operating costs, streamline processes, and stay one-step ahead of your competitors using our automated CX management platform.

A platform to streamline contact center solution management

Reduce operating costs, streamline processes, and stay one-step ahead of your competitors using our automated CX management platform.

Use Blackchair to improve contact center solution migration and delivery

Streamline CX migration


Migrating to another platform? Blackchair can help you optimize the migration process by automating key functions and accelerating the rate of delivery to help you stay on budget and on schedule.

Facilitate delivery


Optimize delivery across your entire CX network configuration by automating certain functions and improving transparency across your entire network to ensure your teams are productive.

Optimize CX operation solutions


Having trouble enforcing compliance, troubleshooting errors, and managing multi-vendors? Our CX platform helps you automate or optimize operations to  improve timeliness and accuracy.

We Are Now An ISO 27001 Certified Company!

The Blackchair team is proud to announce that we are now ISO 27001 certified. You can verify the validity of our ISO certificate by entering our certificate number at this link. Our certificate number is 232568.

Optimize CX operations using Blackchair

Are you looking to reduce operating costs and improve productivity in your contact center solution? Your CX platform is the core of your service - it determines how productive your agents are, the quality of customer service, and your customer service satisfaction rates. You need to make sure that your CX solution is as efficient and optimized for quick business delivery.

Blackchair is an automated solution designed to eliminate the barriers that make contact center solution management inefficient. For over a decade, we have been working closely with many of our customers to help their contact centers enhance infrastructure management so that they can optimize operations, improve business delivery, and stay one step ahead of competitors.

The Blackchair solution

Are you looking to reduce operating costs and improve productivity in your contact center solution? Your CX platform is the core of your service - it determines how productive your agents are, the quality of customer service, and your customer service satisfaction rates. You need to make sure that your CX solution is as efficient and optimized for quick business delivery.


Blackchair is an automated solution designed to eliminate the barriers that make contact center solution management inefficient. For over a decade, we have been working closely with many of our customers to help their contact centers enhance infrastructure management so that they can optimize operations, improve business delivery, and stay one step ahead of competitors.


Reduce project risk


Planning out an important project? Use our CX platform to prevent cost overruns, reduce project delays, and manage critical resources efficiently.

Accelerate business outcomes


Discover innovative ways to improve business outcomes by simplifying the operating model and improving metrics related to time, accuracy, and cost.

Improve the rate of delivery


Want to improve ROI and the rate of deployment across your CX solution? Use Blackchair to improve ROI, the rate of deployment, and shorten discovery NTTR.

Interested in gaining deeper insight into the world of CX?

Explore CX trends, contact center capabilities, and innovative methods of improving your CX ROI by checking out our resources. We have guides, infographics, brochures, and even case studies that reveal helpful information on how to optimize your omnichannel platform.

Interested in gaining deeper insight into the world of CX?


Explore CX trends, contact center capabilities, and innovative methods of improving your CX ROI by checking out our resources. We have guides, infographics, brochures, and even case studies that reveal helpful information on how to optimize your omnichannel platform.

Interested in gaining deeper insight into the world of CX?

 

Explore CX trends, contact center capabilities and innovative methods of improving your CX ROI. Subscribe to our YouTube channel today to find out more.

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Want to streamline your CX platform to reduce operating costs?

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