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How to successfully manage several CX management platforms

Synchronize multiple CX environments and automate key functions with the right management solution

How to successfully manage several CX management platforms

Synchronize multiple CX environments and automate key functions with the right management solution

Reduce errors and synchronize your contact center environment

Is your CX platform not as sufficient or productive as you would like it to be? Relying on manual operations strains your CX agents, prompting them to make errors that undermine system stability and productivity.

Furthermore, trying to synchronize different CX platforms creates a volatile environment for your agents.

With the right CX management platform, you can convert a volatile, unstable CX platform into a stable, productive system where several vendors work in sync to provide the output you need at the rate you want, without straining resources.

The Blackchair CX management solution can create the
automated synchronized contact center environment you need while eliminating manual operations, reducing errors and improving productivity.

Synchronize multiple CX environments with the Blackchair CX Management Platform

Create your automated, in-sync environment using the following features:

  • Automate CX operations Execute key CX operations without manual input from agents
  • Manage several CX platforms Synchronize multiple CX environments a generic interface
  • Make delivery consistent Maintain consistency across on-premise or cloud-based solutions
  • Streamline configuration management Easily access the configuration code of your CX ecosystem.

Synchronize multiple CX environments with the Blackchair CX Management Platform

Create your automated, in-sync environment using the following features:

  • Automate CX operations
    Execute key CX operations without manual input from agents
  • Manage several CX platforms
    Synchronize multiple CX environments a generic interface
  • Make delivery consistent
    Maintain consistency across on-premise or cloud-based solutions
  • Streamline configuration management Easily access the configuration code of your CX ecosystem

Improve CX productivity

Use the Blackchair CX management solution to improve productivity while lowering operating costs.

Reduce operating
costs

Lower the cost of executing CX operations to improve productivity

Increase operational efficiency

Orchestrate complex activities within third-party CX platforms

Optimize CX
systems

Discover ways to streamline the CX pipeline for increased delivery rate

Create an agile environment

Incorporate DevOps and agile methodology for greater efficiency

Improve CX productivity


Use the Blackchair CX management solution to improve productivity while lowering operating costs.

Reduce operating costs

Lower the cost of executing CX operations to improve productivity

Increase operational efficiency

Orchestrate complex activities within third-party CX platforms

Optimize CX systems

Discover ways to streamline the CX pipeline for increased delivery rate

Create an agile environment

Incorporate DevOps and agile methodology for greater efficiency

Synchronize and automate your multi-vendor environment with Blackchair


Want to know more about our solution? Book a demo with us to bring agility, automation, and efficiency to your CX platform.

Synchronize and automate your multi-vendor environment with Blackchair


Want to know more about our solution? Book a demo with us to bring agility, automation, and efficiency to your CX platform.

Our partners


We work with leading CX firms to improve business delivery and expand technical prowess.

Platform Partners

Our platform partners help improve CX delivery and accelerate the rate of innovation.


Integration Partners

Our integration partners help you get the most out of your contact center technology.

Contact us for more information

Have more questions about our CX Management platform?
Feel free to get in touch with us.

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