Seamless compliance enforcement for your CX solution

Streamline the effort and expense needed to enforce compliance with our automated platform

Seamless compliance enforcement for your CX solution

Streamline the effort and expense needed to enforce compliance with our automated platform

Seamless compliance enforcement for your CX solution

Streamline the effort and expense needed to enforce compliance with our automated platform

Eliminate your problems with compliance

Compliance enforcement is crucial for running your contact center. It is a core component of your security model, meeting regulations, and following government policies.

Yet, compliance is a challenge to maintain. If someone has made a change to your system can you tell who did it and how? Answering that question can be a huge challenge for any contact center because they have to oversee a vast, complex CX infrastructure.

We understand the challenges you face in compliance enforcement and aim to make the process easier. Blackchair has a solution.

Using our automated CX management platform, you can track and record all change activity taking place through your CX solution to streamline compliance management.

Ensure compliance enforcement without expending too much time or resources

By using our CX management platform, you gain the following benefits:

Remove the manual work associated with compliance enforcement through automation

Instantly share the data with the regulatory or security team

Avoid or minimize penalty risks

Utilize our change freeze system to maintain a proactive alert system

Ensure compliance enforcement without expending too much time or resources

By using our CX management platform, you gain the following benefits:

Remove the manual work associated with compliance enforcement through automation

Instantly share the data with the regulatory or security team

Avoid or minimize penalty risks

Utilize our change freeze system to maintain a proactive alert system

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Submit your details below to read our free brochure

Will the system work for different regulatory bodies, like GDPR?

Yes, the CX management platform works with any regulatory body concerning the management and dissemination of information.

Can you give me more information about the change freeze system? How will it help with compliance enforcement?

The change freeze system is a feature of the Blackchair management platform that will give your CX engineers the ability to freeze operations efficiently should they find that it violates compliance procedures.

This helps with CX compliance because your engineers can respond to compliance violations far more efficiently than before. If they see compliance violations, they can put an end to them instantly.

What aspects of compliance enforcement can you automate?

The CX platform monitors all operations taking place within your CX ecosystem. This makes it easier to flag actions that do not fall in line with compliance regulation, and reduces the workload your engineers have to deal with when it comes to compliance enforcement.

How can the Blackchair platform minimize compliance penalties?

The Blackchair management platform can help minimize compliance penalties by helping you catch problematic functions internally and correct them before they are noted by external regulatory bodies. This way, you can minimize the chances of penalties hurting your contact center.