Cleanse your existing platforms and transfer legacy value with our CX migration solutions

Optimize CX migration and improve business performance with Blackchair.

Is your CX migration slow, inefficient, and costly?

Are your CX engineers having a hard time wading through all that data during the pre-migration process?
Are you concerned about security risks during migration?

At Blackchair, we understand the challenges of migrating to another CX platform. Uncleansed legacy data and lack of expertise undermine the integrity of your CX migration projects, leading to poor data translation and exposing your CX systems to security risks.

Fortunately, the solution to these challenges is simple; the right CX migration solutions. By investing in a framework that continuously audits your platform, you can accelerate CX migration, secure your data, and meet compliance requirements efficiently. 

What problems do we solve?

Our CX management solution can help you bring transparency, simplicity, and efficiency to your CX environment. 

Whether you are working with a single vendor or multiple vendors on your platform, you can bring consistency to your system design and routing plans using our CX management system.

Using our management solution, you can create a persistent configuration record that is connected to all systems.

This configuration record will help you do the following:

A lack of expertise in CX migration

Uncleansed legacy systems

Exposure to excessive security risks

Rising CX migration costs

A poor translation of data

Why work with Blackchair?

Today, our CX migration solution is designed with all the features you need to turn your CX platform into an efficient, productive system. We do so through a range of cutting-edge features including:

A continuous development framework for your CCaaS platform

An automated auditing system to monitor both source and destination systems

The ability to cleanse legacy data to identify information that has value

What else do we help you achieve?

 

What else do we help you achieve?

You can also make the most of our CX migration solution to cleanse legacy data to ensure greater transparency across your CX systems. We help your teams:

Cleanse existing platforms and transfer valuable legacy data

De-risk cloud migration processes

Reduce the cost of migrating to a different platform

Keep your migration process on schedule and within budget

Book a free demo

Want to see our CX solution in action and get an understanding of how we can optimize CX migration?
Sign up for a free demo!

When you do, we also run you extensively through how our solution can address your concerns relating to cleansing legacy data.

An ecosystem of channel, strategic alliance and technology partners

Together we have helped over a hundred of the global Fortune 2000 transform their CX operations, improve operational efficiency and significantly reduce costs.

Let’s connect

Interested in partnering with us?

    FAQs

    The Blackchair platform is built on powerful architecture consisting of several applications such as MongoDB, Javascript, Oracle, and MSSQL. This architecture allows the platform to perform several complex functions such as cleansing legacy data. Our CX management platform can automate the cleansing process and immediately identify which legacy dataset has value and which one does not.

    Cloud migration risks often accompany the risk of data security. Blackchair can help mitigate the risk that comes with CX migration by creating a more secure environment where data can be safely transferred.

    Our management platform acts as an extra layer of protection that makes the data transfer more secure.

    Yes, you can store and categorize legacy data, and leverage it for forensic analysis. This makes it easier to extract more value from your data while reducing the load on your CX resources.

    The continuous development framework allows you to audit both the destination and the source platform. This would give you the latest insight into the readings with your platform, which can help inform your migration process and make it more efficient.

    Get in touch with us

    Have questions? Feel free to get in touch and begin your journey to optimized CX migration with Blackchair.