Thank you for visiting us at Xperience London 2026!
We’re thrilled you took the time to connect with us at Xperience London 2026. Your interest in advancing customer experience transformation and modernising contact centres is exactly what drives us at Blackchair.
It was great to show how our automation, orchestration, and real-time intelligence solutions help organisations working with Genesys environments make change simpler, faster, and more controlled.
This year’s event focused on how organisations can move beyond disconnected interactions to deliver truly orchestrated customer and employee experiences. The conversations in London reinforced a clear theme: CX transformation is no longer about isolated improvements but about connected, intelligent orchestration at scale.
Explore our resources
- Explore Symphony: Our platform that automates the delivery, validation, and governance of changes within Genesys environments, helping your operations improve compliance, accelerate transformation, and maintain operational consistency.
- Discover Magnus: Our operations intelligence engine and CCaaS workforce extension. From anomaly detection to service-level KPI insights, Magnus equips teams with the actionable intelligence they need to turn complexity into clarity and action.
Our downloadable assets:
Let’s continue the conversation
If you met us at Xperience on Tour London 2026, we’d love to continue the discussion and explore how these themes apply to your organisation.
If we didn’t connect at the event, it’s still a great time to talk about how CX transformation is evolving and what practical next steps look like for modern contact centre environments.
Get in touch with our team to continue the conversation
