Streamline pre-migration processes by improving legacy CX clarity

Leverage our automated management platform to get better insight into your legacy systems and ensure a pre-efficient migration process

Streamline pre-migration processes by improving legacy CX clarity

LLeverage our automated management platform to get better insight into your legacy systems and ensure a pre-efficient migration process

As the pre-migration project gathers momentum, discerning which aspects of your legacy systems hold value and which do not is a confusing and technically challenging step.

If not handled carefully, it not only bogs down the migration project, placing you behind schedule but also throttles the ROI you could have earned from migrating to the new platform.

Furthermore, most management platforms do not offer adequate insight into legacy configurations, which only undermine the migration project.

At Blackchair, we help you turn your migration project into an efficient, timely process.

Our Clarity solution catalogues your configuration to provide a multidimensional picture of management and
configuration changes in your current system to give you an accurate picture of how the system is used in real-time.

This will help streamline the migration process, accelerate the rate of delivery, improve productivity, and reduce costs.  

Resolve migration issues with improved legacy CX clarity

Get a detailed report that gives you an overlay of system configuration changes and how systems are used in real-time

Automate the translation of configuration data from source to destination platforms to reduce costs and time taken.

Reduce the strain on key resources while doubling productivity with our automated solution

Make the CX platform more readable and usable within just four weeks

Quickly determine which legacy data and systems hold the most valuable data

Transform legacy system assessment into an automated, data-driven exercise to double productivity

Resolve migration issues with improved legacy CX clarity

Get a detailed report that gives you an overlay of system configuration changes and how systems are used in real-time

Automate the translation of configuration data from source to destination platforms to reduce costs and time taken.

Reduce the strain on key resources while doubling productivity with our automated solution

Make the CX platform more readable and usable within just four weeks

Quickly determine which legacy data and systems hold the most valuable data

Transform legacy system assessment into an automated, data-driven exercise to double productivity

Why work with Blackchair?


For over 15 years, Blackchair has been helping businesses convert CX migration from an inefficient, costly, and time-consuming process into an automated process where outcomes are guaranteed on time and within budget.

We work with some of the industry’s leading firms to enrich our platforms with features that not only optimize CX cleansing but also improve the lifecycle management of the CX solution.

When using the Blackchair platform, you will be privy to an in-depth assessment of your legacy system. You will know how your system is being used instead of merely getting a snapshot of CX system usage.

Our partners


We work with industry-leading partners to ensure that our solution can turn migration into a seamless, productive process.

Our platform partners


Our integration partners

FAQs

Can the Blackchair solution aid data transfers from legacy to destination platforms?

Our platform can track configuration changes, including value settings. Furthermore, the platform automates data translation from source to destination platform, allowing for seamless translation from one platform to another.

Furthermore, you can also control the flow of configuration, which is critical to accelerating project flow, avoiding project slippage, and reducing migration risk.

If an error occurs, is there a process to fix it?

Our CX solution has a unique automated rollback feature that helps you resolve an issue with a few clicks. Instead of wasting hours of an engineer’s time reverse engineering code and delaying the migration project, you can resolve issues quickly without worrying about significant delays.

What technology is used to build the Blackchair platform?

We use several components to optimize each part of the Blackchair platform, including Java Spring Framework, MongoDB, Javascript, Oracle, MSSQL, and relational database systems (RDMBS).

Does the Blackchair platform operate on-premise or on the cloud?

The Blackchair solution can be customized to run on the cloud, in an on-premise environment or in a hybrid environment, depending on how you want to run the setup.

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