Blackchair > Solutions

AUTOMATION SOFTWARE PLATFORM AND SERVICES THAT DRAMATICALLY ACCELERATE DELIVERY OF INNOVATION CHANGE MANAGEMENT.

  • Structured change packaging that reduces critical path constraints and increases project flow
  • 4 Stage Automation Innovation Assurance Testing.
  • BC Logic test.
  • CX Pre-release Status Test.
  • CX Post release impact Test.
  • Auto-rollback and CX Status Test.
  • Enforce configuration standards and best practice across the enterprise
  • Automatically revert failed changes per business plan
  • Eliminate/minimize human error by automating/integrating repeatable events/processes
  • Synchronize, Translate and Transfer configuration across vendors, platforms, clouds

AUDIT MONITORING 24×7 ALL CHANGE, SLA DEPENDENT PROCESSES, DEVICES ACROSS THE BUSINESS SERVICE.

  • Single Independent Audit Record covers all vendor platforms/cloud
  • Regulatory and Security audit platform track, record and analyse all changes
  • Comprehensive DevOps Platform to increase speed of issue resolution and service recovery
  • Improve accountability for Compliancy and Fraud prevention through Security Audit
  • Know what component or change is affecting your SLA breach in Exec and Ops Dashboards
  • Clear visibility of work, process and dependencies for compliance and SLA requirements.

ASSET MANAGEMENT

  • Optimize Software License obligations across current and legacy, cloud and premise platforms
  • Analyse how effectively the business is using costly human and software resources
  • Reassign under-used End Point Positions and
  • Get visibility of usage across Software Licenses, Agent and Endpoint Utilisation
  • Manage your investments in License: See usage, control vendor costs and manage inventory
  • Report on your Business Rules – Validate operations, are they trending towards efficiency or away
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