Blackchair is recognized for enabling and delivering success in helping organizations reimagine their customer experiences in 2023.
San Francisco, California – DATE: February 7, 2024 – Blackchair has been named Global Partner 2023 by Five9, the provider of the Intelligent CX Platform. The Five9 2023 Global Partner Awards recognize the achievements of the Five9 global ecosystem of channel partners, systems Integrators, strategic alliance partners, and Independent Software Vendors (ISVs).
Blackchair had an incredible year working with Five9 including many successful engagements, developing momentum and overall strategic alignment. 2023 was also a year that took Blackchair’s Five9 partnership to new heights, highlighted by the Global Partner Award bestowed by Five9.
“Blackchair’s partnership with Five9 is going from strength to strength and this prestigious award is only the beginning. Through Five9’s commitment to our solutions across their business, they have been able to secure deals against fierce competition by differentiating themselves from other CX vendors. Our offerings have added unique value to their own product offering and we’re delighted to be a part of their success story, now and in the years to come.” commented Jason Owen, Chief Executive Officer of Blackchair on winning the Five9 2023 Global Partner Award.
“Our partners consistently provide a high level of value to Five9 and our joint customers. The continued growth we have experienced over the last several years would not have been possible without the global reach and stellar performance of our partners,” said Jake Butterbaugh, Senior Vice President, Global Partners. “These partner award winners represent the best of the best. We are so happy to recognize them and are humbled and inspired by their commitment to Five9 and to delivering outstanding CX. Congratulations, Blackchair on your well-deserved recognition.”
Five9 is on a mission to Bring Joy to CX™. The Five9 Global Partner program and its 1,400+ members deliver excellence, integrity, and solutions that enable our joint customers to deliver exceptional customer experiences. The Five9 Intelligent CX Platform is a leading AI-powered CCaaS solution that elevates contact center performance by empowering managers with actionable insights and intelligence, personalize customer experiences with self-service and their choice of channel to communicate, elevating businesses to deliver results ensuring the delivery of joyful agent and customer experiences.
To learn more about the Five9 2023 Global Partner Award winners, click here
Blackchair is an automated contact center management platform that allows Five9 users to optimize and simplify operations across a complex CX environment. With thousands of users across different time zones accessing the platform, it can be difficult to achieve platform synchronicity or declutter the legacy environment. However, Blackchair can turn both complex processes into seamless, productive steps for its Five9 partners using automation and its unique “rollback” function.