We have been hired to deliver this by Vendors, Managed Service Providers and Enterprises. The goal of this 4-week elapsed engagement is to look into the distribution of applications, the rates of change and demand on the environment.
We look for opportunities in the design and configuration, to measure the amount of business change and the quality of that change.
We study the reporting systems and the quality of data to make effective recommendations. If you are suffering from stability issues, service escalations or about to merge/integrate /upgrade your environment and you want to baseline the platform, this service will quickly establish a baseline health check across your UC and CC environment.
From platform performance to change activity auditing, our tooling and unique experience will give you practical, measurable observations based on our many years of experience.
To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity. Douglas Adams
blackchair Europe Abbey House, 1650 Arlington Business Park, Theale, Reading, Berkshire, RG7 4SA. +44 845 456 6751
blackchair Americas 71 Stevenson Street, Suite 400, San Francisco, California, 94105. +1 415 655 6788
email: firstname.lastname@example.org Support Enquiries: www.theblackchair.com/support/