Blackchair > Services > CX Project Management

CX Project Management

 In larger and more complex solution deployments, Blackchair is experienced in delivering CX/UC projects on time and on budget.

Our seasoned Project Managers will have full responsibility for seeing a deployment through from start to finish. At the request of the customer, the team will provide updated timelines and detailed information about the status of the implementation and associated deliverables.

Enterprise-wide technology projects are critical and at the forefront of CX. If properly managed, these projects can bring substantial benefits to your organization. If they are not properly managed, they will have a tremendous negative impact on your business and customer base.

Managing and understanding the numerous risks associated with a technology project and program is a recipe for success. Blackchair leverages well established methodologies, promotes industry standards and best practices. Our team of senior project managers are experts in managing various types of projects which may involve a business transformation, a complex CX initiative, regulatory compliance or other critical business needs.

Blackchair’s project management team, packed with high quality skills and industry experience, will help you effectively enhance your project and program performance and increase the probability of their successful completion both on time and on budget.