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Blackchair to attend CX18 in Nashville

Join us at the Partner Pavillion!
Blackchair Launches Spotlight 6.41 at Genesys CX18 Change, configuration and release management solutions provider to unveil cutting-edge suite with industry-leading Genesys …https://theblackchair.com/news/blackchair-attend-cx18-nashville/

How to Introduce Genesys Automation and Usage Insights into Your Business

    Join Jason Owen - CEO and Commercial Director - alongside Gene Reynolds - Global Sales Director - as they showcase how Spotlight can analyse, de-risk, manage and …https://theblackchair.com/news/introduce-genesys-automation-usage-insights-webinar/

The New Thinking in Project and Production Change Management

Industry wide projects and production change is going to change forever. If you're an Avaya or Genesys professional, come and join us to see how.
If you manage an Avaya or Genesys environment then let us show you how we can help you transform your change and feature release management. On Tuesday October 28th at 10AM Eas…https://theblackchair.com/news/new-thinking-project-and-production-change-management/

The Real Cost of Contact Center Management

Think again on how much it costs you to run your contact center.
You should certainly know how much it is costing you to run your contact centre environment. But chances are there parts of it that are leaking away money and productivity; and in…https://theblackchair.com/news/real-cost-contact-center-management/

 
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