Posted on: November 17th, 2017 by
Join Gene Reynolds - Global Sales Director - alongside Adrian Ingleson - Technical Architect - for a crisis-handling webinar and a demonstration of Spotlight's Consolidated Notification Dashboard (CND).
The dashboard itself is a single view platform for performance, demand and change behaviour. Currently, the world's largest airline (by fleet size, revenue and destinations served) uses CND to track real-time cause and effect with proactive alerting to potential infrastructure issues within their contact centres.
The dashboard reduces service interruptions by tracking:
Interested in "better ways of working" and boosting your operational efficiency? Register below.
Don't worry if you can't join us live, you will still receive a recording and a handout after the webinar!
Register your place on our Genesys Application Monitoring webinar on Mon 11th December at 4:00 pm. Complete your details below and you will receive details of how to access the webinar.
blackchair Europe Abbey House, 1650 Arlington Business Park, Theale, Reading, Berkshire, RG7 4SA. +44 845 456 6751
blackchair Americas 71 Stevenson Street, Suite 400, San Francisco, California, 94105. +1 415 655 6788
email: firstname.lastname@example.org Support Enquiries: www.theblackchair.com/support/