News & Events


Empirix Joins Forces with blackchair to Expand Contact Center Portfolio

April 19, 2015

The leading contact center testing and monitoring solution partners with the leading change management solution to provide a holistic management of your contact center configuration.

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Maturing your Contact Center Operational Process

A Workshop for Genesys customers

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The New Thinking in Project and Production Change Management

Industry wide projects and production change is going to change forever. If you're an Avaya or Genesys professional, come and join us to see how.

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The Real Cost of Contact Center Management

Think again on how much it costs you to run your contact center.

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