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Book a Demo

Is it hard to optimize your CX migration?

Looking to optimize CX migration? Uncleansed legacy systems, redundancies, unused configuration, and poor translation data can make it difficult to plan out procedures needed to make the migration process successful.


We understand the challenges you are undergoing and can offer a solution that can help you optimize your migration and pre-migration procedures to keep your project on schedule and within budget.

Is it hard to optimize your CX migration?

Looking to optimize CX migration? Uncleansed legacy systems, redundancies, unused configuration, and poor translation data can make it difficult to plan out procedures needed to make the migration process successful.


We understand the challenges you are undergoing and can offer a solution that can help you optimize your migration and pre-migration procedures to keep your project on schedule and within budget.

Automate key processes in CX pre-migration and migration processes


Blackchair is an automated CX management platform that can help you optimize your CX migration process. Through our Clarity automated discovery service and migration assurance capabilities, the platform can help  optimize your pre-migration and migration process.


By leveraging our platform, you’d be able to audit configuration changes to verify change requests and monitor real-time configuration, giving you “Clarity” to your system. Furthermore, you can determine if changes fit well into the business process or could be harmful to the new platform, helping you determine if legacy processes are relevant to your new CX platform.


If legacy platforms are relevant, Blackchair can translate relevant configuration data from your legacy system into your new platform’s language. From there, you can automatically inject all the data directly into your new CCaaS platform at a rapid rate. In case mistakes are made, you can roll them back with a few simple key strokes. This will save time and help you be more accurate.

Automate key processes in CX pre-migration and migration processes

Blackchair is an automated CX management platform that can help you optimize your CX migration process. Through our Clarity automated discovery service and migration assurance capabilities, the platform can help  optimize your pre-migration and migration process.


By leveraging our platform, you’d be able to audit configuration changes to verify change requests and monitor real-time configuration, giving you “Clarity” to your system. Furthermore, you can determine if changes fit well into the business process or could be harmful to the new platform, helping you determine if legacy processes are relevant to your new CX platform.


If legacy platforms are relevant, Blackchair can translate relevant configuration data from your legacy system into your new platform’s language. From there, you can automatically inject all the data directly into your new CCaaS platform at a rapid rate. In case mistakes are made, you can roll them back with a few simple key strokes. This will save time and help you be more accurate.

Our CX migration solutions can help you:

Translate configuration data from your current platform into your new one

Cleanse existing platforms and transfer only useful legacy value to the new platform

Use forensic analysis to automatically catalogue legacy CX solutions

Gain access to end-to-end migration assurance solutions

Ensure a continuous development process and framework into your CCaaS platform

Our CX migration solutions can help you:

Translate configuration data from your current platform into your new one

Cleanse existing platforms and transfer only useful legacy value to the new platform

Use forensic analysis to automatically catalogue legacy CX solutions

Ensure a continuous development process and framework into your CCaaS platform

Gain access to end-to-end migration assurance solutions

Wish to learn more?


Build your cloud migration capabilities with insight from Blackchair - check out our blog for more.

Wish to learn more?


Build your cloud migration capabilities with insight from Blackchair - check out our blog for more.

Book a demo and see our solutions in action

Benefit from a better understanding of how our CX migration solutions work. Book a free demo today.

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