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Is it hard to optimize your CX migration?

Looking to optimize CX migration? Uncleansed legacy systems, redundancies, unused configuration, and poor translation data can make it difficult to plan out procedures needed to make the migration process successful.


We understand the challenges you are undergoing and can offer a solution that can help you optimize your migration and pre-migration procedures to keep your project on schedule and within budget.

Is it hard to optimize your CX migration?

Looking to optimize CX migration? Uncleansed legacy systems, redundancies, unused configuration, and poor translation data can make it difficult to plan out procedures needed to make the migration process successful.


We understand the challenges you are undergoing and can offer a solution that can help you optimize your migration and pre-migration procedures to keep your project on schedule and within budget.

Automate key processes in CX pre-migration and migration processes


Blackchair is an automated CX management platform that can help you optimize your CX migration process. Through our Clarity automated discovery service and migration assurance capabilities, the platform can help  optimize your pre-migration and migration process.


By leveraging our platform, you’d be able to audit configuration changes to verify change requests and monitor real-time configuration, giving you “Clarity” to your system. Furthermore, you can determine if changes fit well into the business process or could be harmful to the new platform, helping you determine if legacy processes are relevant to your new CX platform.


If legacy platforms are relevant, Blackchair can translate relevant configuration data from your legacy system into your new platform’s language. From there, you can automatically inject all the data directly into your new CCaaS platform at a rapid rate. In case mistakes are made, you can roll them back with a few simple key strokes. This will save time and help you be more accurate.

Automate key processes in CX pre-migration and migration processes

Blackchair is an automated CX management platform that can help you optimize your CX migration process. Through our Clarity automated discovery service and migration assurance capabilities, the platform can help  optimize your pre-migration and migration process.


By leveraging our platform, you’d be able to audit configuration changes to verify change requests and monitor real-time configuration, giving you “Clarity” to your system. Furthermore, you can determine if changes fit well into the business process or could be harmful to the new platform, helping you determine if legacy processes are relevant to your new CX platform.


If legacy platforms are relevant, Blackchair can translate relevant configuration data from your legacy system into your new platform’s language. From there, you can automatically inject all the data directly into your new CCaaS platform at a rapid rate. In case mistakes are made, you can roll them back with a few simple key strokes. This will save time and help you be more accurate.

Our CX migration solutions can help you:

Translate configuration data from your current platform into your new one

Cleanse existing platforms and transfer only useful legacy value to the new platform

Use forensic analysis to automatically catalogue legacy CX solutions

Gain access to end-to-end migration assurance solutions

Ensure a continuous development process and framework into your CCaaS platform

Our CX migration solutions can help you:

Translate configuration data from your current platform into your new one

Cleanse existing platforms and transfer only useful legacy value to the new platform

Use forensic analysis to automatically catalogue legacy CX solutions

Ensure a continuous development process and framework into your CCaaS platform

Gain access to end-to-end migration assurance solutions

Wish to learn more?


Build your cloud migration capabilities with insight from Blackchair - check out our blog for more.

Wish to learn more?


Build your cloud migration capabilities with insight from Blackchair - check out our blog for more.

How can Blackchair optimize CX migration?

Blackchair comes with automated features, discovery services, and CX migration processes that can tackle many of the obstacles you may encounter during the pre-cloud migration process.

This includes uncleansed legacy systems, redundancies, unused configuration, and poor data translation.

How can Blackchair ease the transition from legacy to a new platform?

Blackchair eases your transition to a new CX platform through our Clarity service option and migration capabilities. 

These tools allow you to find legacy data and distinguish what is useful from what is redundant easily.

Can Blackchair help streamline my migration to another platform?

Blackchair comes with all the features you need to streamline the shift from one platform to another. 

Using our platform, you can swiftly determine if a legacy platform contains useful information or is redundant. You can even ease the transition from legacy to a new platform using the Blackchair system to inject the legacy data directly into your CCaaS platform, and facilitate a rapid transition.

Is there a way to rectify errors efficiently?

Yes. If an error occurs during CX migration or cloud migration, the Blackchair platform has a rollback feature that allows you to undo any changes to your platform quickly and effectively.

Book a demo and see our solutions in action

Benefit from a better understanding of how our CX migration solutions work. Book a free demo today.

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