__CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"7a6de":{"name":"Main Accent","parent":-1},"7c414":{"name":"Accent Dark","parent":"7a6de"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"7a6de":{"val":"rgb(55, 179, 233)","hsl":{"h":198,"s":0.8,"l":0.56,"a":1}},"7c414":{"val":"rgb(13, 49, 65)","hsl_parent_dependency":{"h":198,"s":0.66,"l":0.15,"a":1}}},"gradients":[]},"original":{"colors":{"7a6de":{"val":"rgb(55, 179, 233)","hsl":{"h":198,"s":0.8,"l":0.56,"a":1}},"7c414":{"val":"rgb(13, 49, 65)","hsl_parent_dependency":{"h":198,"s":0.66,"l":0.15,"a":1}}},"gradients":[]}}]}__CONFIG_colors_palette__
__CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f8570":{"name":"Main Accent","parent":-1}},"gradients":[]},"palettes":[{"name":"Default Palette","value":{"colors":{"f8570":{"val":"var(--tcb-color-1)"}},"gradients":[]},"original":{"colors":{"f8570":{"val":"rgb(19, 114, 211)","hsl":{"h":210,"s":0.83,"l":0.45}}},"gradients":[]}}]}__CONFIG_colors_palette__
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Need a solution to attain complete CX system visibility?

Need to ensure business integrity of design and that day-to-day business is running at peak performance? Our solutions can help!


Blackchair brings multiple CX technologies together under a single, easy-to-use interface to attain complete CX system visibility.

Need a solution to attain complete CX system visibility?

Need to ensure business integrity of design and that day-to-day business is running at peak performance? Our solutions can help!


Blackchair brings multiple CX technologies together under a single, easy-to-use interface to attain complete CX system visibility.

Establish a persistent configuration record

Create a persistent configuration record for all the systems it is connected to, along with a historical “breadcrumb trail” of change activity. Data, such as when a change was made, who made the change, the new and previous values, are all stored in the configuration record.


Blackchair’s solution is easy-to-implement and simple-to-use, allowing your business to achieve CX system visibility and benefit from it within hours of installation. There is no limit to the number of systems Blackchair can connect to.

Spot, prevent or recover from devastating setbacks

Beyond attaining complete CX system visibility, your business can spot and recover from simple, yet potentially devastating events such as:

Inconsistent CX routing plans, which leads to loss of internal resource time

 Failure to send calls to the correct departments, leading to poorer CX

Security vulnerabilities that violate internal or regulatory compliance policies

Poor design integrity that lead to outages

Excessive or unusual change which lead to poor system performance or resource erosion

Blackchair can also alert you to changes as well as to give you instant tools to compare design across different items.

Spot, prevent or recover from devastating setbacks


Beyond attaining complete CX system visibility, your business can spot and recover from simple, yet potentially devastating events such as:

Inconsistent CX routing plans, which leads to loss of internal resource time

Failure to send calls to the correct departments, leading to poorer CX

Security vulnerabilities that violate internal or regulatory compliance policies 

Poor design integrity that lead to outages

Excessive or unusual change which lead to poor system performance or resource erosion

Blackchair can also alert you to changes as well as to give you instant tools to compare design across different items.

Want to know more?

Looking for more details on how our service works? Check out our blog to better understand how our CX solutions can help you gain improved system visibility.

Want to know more?

Looking for more details on how our service works? Check out our blog to better understand how our CX solutions can help you gain improved system visibility.

Book a demo and see for yourself!

Want a better understanding of how we can automate CX solutions? Sign up for a free demo now!

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