Blackchair materials for specialist CX teams

Enabling specialist CX teams to facilitate CX transformations reliably with our Clarity and Symphony solutions

Blackchair materials for specialist CX teams

Enabling specialist CX teams to facilitate CX transformations reliably with our Clarity and Symphony solutions

We are pleased to extend our support to specialist CX teams with the following Sales and Technical material on our Clarity & Symphony products.

We are offering you the opportunity to dive into any legacy-to-cloud CX transformations you are exploring to achiev CX excellence, satisfied customers and memorable interactions.

The documents provided include presentations, for example, Clarity reports, RFP text, and technical specification documents.

In addition, we share the in-depth industry paper by Gartner “4 Steps for a Successful CCaaS Migration''. The documents can be downloaded by clicking on the respective links below.

Gartner Paper

Successful CCaaS Migration


Sales Presentations (PPT)

Blackchair Briefing 
presentation

About the Blackchair
Partnership


Example Clarity Reports

Genesys Engage Clarity Report and Recommendations

AcmeCo Avaya Discovery Report and Recommendations For MyCX


Clarity & Symphony product text for RFP submissions

Blackchair RFP for Clarity and Symphony

Proposal to Clarity & Symphony


Technical documents

Blackchair Symphony for Engage

Contact us with your questions

If you need any additional support with your CX migration project, feel free to contact Rex Purnell at rexp@apadmi.com.