Blackchair is pleased to support the extended BT CX specialist teams with the following Sales and Technical material on our Clarity & Symphony products.
We welcome the opportunity to explore any legacy to cloud CX transformations you are exploring with your customers & prospective clients. The documents provided include presentations, for example, Clarity reports, RFP text and technical specification documents.
In addition, we share the in-depth industry paper by Gartner “4 Steps for a Successful CCaaS Migration''. The documents can be downloaded by clicking on the respective links below.
Gartner Paper - 4 Steps for a Succesful
CCaaS Migration
Blackchair-BT Briefing
presentation
Blackchair Benefit Statements in BT PPT Template
Sample Genesys Engage Clarity Report (ACME Genesys Engage Discovery Report)
Sample Avaya Clarity Report (ACME Co Avaya Discovery Report)
Blackchair for Five9 RFP Clarity & Symphony for Five9
Proposal to BT for Clarity &
Symphony
Symphony for Genesys technical specification
Contact us if you have any questions
If you need any additional support with your CX migration project please contact Rex Purnell on rexp@apadmi.com.