Improve ROI using automated configuration for CX solutions

Reach out to us to get more details!

Improve ROI using automated configuration for CX solutions

Use our Blackchair solution to optimize your CX platform

Reach out to us to get more details!

Looking to simplify business ability to execute complex changes within your CX solution? Want to drive productivity and streamline innovation from design to execution? Blackchair can help.

Our DevOps and business automation CX solutions can help you adapt to shifting operational needs based on CX demand and performance analytics, saving time and cost.

Unlike other traditional point solutions that focus on small sections of the automation challenge, our solution provides an ongoing framework, which you can use to manage daily IT and business demands and offer unique insights to innovate quickly and easily

Manage multiple environments with one solution

Our CX solution can ensure multiple environments are accurate when it comes to configuration, providing you easy-to-use features that guarantee consistent design across your systems, regardless of geographical restrictions.

Automate multiple activities with our CX solution

Use our CX solution to automate activities like external lists, file management, script execution, and even CX experience solutions, like Cyara, Empirix, and Occam.

Execute automated configuration change through third-parties

Through Blackchair’s robust CX solution, third-party products can execute CX configuration change, allowing you to orchestrate complex activities through platforms, like Jenkins, to bring Devops and Agile methodologies to your CX environments.

Our solution can help you:

Automate configuration changes across multiple CX systems to improve visibility.

Undo, schedule and rollback feature to ease management and cut costs.

Automate provisioning and resetting features to improve business outcomes.

Facilitate third-party execution features with our API to increase delivery.

Want more information? Check out our video below.

Looking for more details on how automated configuration for CX solutions works? Watch our video below for insight into how our platform works.

Want more information? Check out our video below.

Looking for more details on how automated configuration for CX solutions works? Watch our video below for insight into how our platform works.

What our clients have to say

Blackchair has significantly helped us reduce the time to correct configuration errors and restore service.

- Telecommunications industry client -

Blackchair Symphony has allowed us to enforce configuration proactively across our 120 environments.

- Financial services industry client -

How can Blackchair help me manage my multi-platform environment efficiently?

Blackchair provides an ongoing framework, which can be used to manage daily IT and business demands in your CX solutions. Most importantly, it can also be used to manage multiple environments and ensure accurate automated configuration.

Can I manage multiple CX environments using the Blackchair platform?

Yes. The Blackchair platform allows you to manage multiple CX solutions from a single management platform. You can pull off complex activities efficiently using management features like automated configuration.

What are some of the key features that can improve configuration management?

Blackchair comes with the following features to improve configuration management:

Undo and rollback
Third-party execution management from a common interface
Process external webpage execution

Can I automate multiple activities?

Yes. You can automate activities like external lists, file management, script execution, and even CX experience solutions like Cyara, Empirix, and Occam.