June 9, 2024

Presentation: An introduction to Symphony

Presentation: An introduction to Symphony A quick look into the configuration, auditing & automation capability that’s delivers a more productive, efficient and transparent CCaaS operating environment. A summary of the Four levers of agile change | Case Study |

Read More
May 9, 2024

Presentation: Accelerating CCaaS Migration with Clarity

Presentation: Accelerating CCaaS Migration with Clarity A quick look into how to leverage real decision-grade data to drive design planning optimisation - removing both assumptions and best-guessing. A summary of the Migration audit | Migration assurance | Service engagement

Read More