As the CX industry continues to evolve adopting technologies such as cloud computing and omnichannel operation management, there are growing concerns over data privacy and information security. Despite offering tremendous benefits to their users, contemporary cloud platforms require rigorous security standards and practices to ensure that data is kept safe.
Thoroughly understanding the importance and the intricacies of data privacy and security, we have been steadily working towards improving our information security systems to meet the constantly improving standards.
By our continual refining of processes, upgrading systems, and devising better security frameworks, we have withstood scrutiny from the British Assessment Bureau (BAB) and have now been awarded ISO 27001 accreditation!
While Blackchair has always had a robust security infrastructure and had followed tried and tested data protection measures prior to the BAB audit, we now have the accreditation that proves our commitment to information security.
What could the certification badge mean for you as our client?
With this certification, Blackchair now joins an elite group of organizations that adhere to the highest information security standards and practices to keep client information safe.
This means you will now benefit from our new accredited security framework as there will be minimal risk of third-party attacks that could compromise your data and IT infrastructure.
This will give you the confidence to work more freely and efficiently, especially when handling sensitive and high-value data.
Furthermore, it will help boost your own credibility as a reliable business among your vendors and partners when they learn that you are working with an ISO27001 accredited firm.
Moving forward with Blackchair
The accreditation emphasizes we have the appropriate security mechanisms in place to handle sensitive data. And it proves that we are a trustworthy and reliable CX solutions provider who could not only help streamline your CX operations but also protect your data while offering our services.
If you wish to know more about our certification, you can verify the validity of our ISO certificate by entering our certificate number 232568 in the following link.