June 9, 2024

Presentation: An introduction to Symphony

Presentation: An introduction to Symphony A quick look into the configuration, auditing & automation capability that’s delivers a more productive, efficient and transparent CCaaS operating environment. A summary of the Four levers of agile change | Case Study |

Read More
June 3, 2024

CCaaS and CRM integrations in 2024: It’s a whole new world

CCaaS and CRM integrations in 2024: It’s a whole new world Customers today are demanding more personalization, faster service delivery, and convenience in communications. Whichever business can deliver on the demands has the potential to win out against the

Read More